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Return Policy

We have a 14-day return policy.

If you wish to return the item you ordered, send it back within 14 days and we will refund you. We will make the refund using the payment method you used at the time of purchase.

You must return the goods without delay and no later than 14 days. The deadline has been met if you send the goods before the end of that 14-day period.

We will refund you once we have received the product and confirmed that it is in the same condition as when it was sold.

Returns in Finland:

Order your return code from the address posti.fi/palautapaketti by entering the shipping code(a code beginning with JJFI). Drop off the parcel at any Posti parcel locker or service point according to the instructions.

When you return item by Posti we do not refund shipping costs (4,90€). 

If you need help contact us by email info@ftavintage.com or on Instagram by sending a private message @ftavintage

In-store returns:

You can return your online order to our store in Helsinki.

Store address:
Fredrikinkatu 43
00120 Helsinki, Finland

International returns:

If you wish to return an order outside of Finland you must arrange the shipping by your self and cover the shipping costs.

You must notify us of your return. You can notify us by emailing info@ftavintage.com or on Instagram by sending a private message @ftavintage.