Shipping and returns

On this page, you’ll find essential details about our shipping and return policies. We offer a 50-day return policy on all orders, ensuring a flexible shopping experience.

Shipping

Please find detailed information of our shipping below. All orders will be shipped within 24 hours, except during the weekends and holidays.

We reserve the right to send small items as letters to your home address within Finland.

Returns

50-day return period for all purchases, regardless of your location. If you’re not fully satisfied with your item, you have 50 days from the date of receipt to return the item.

If you wish to return the item you ordered, send it back within 50 days after receiving your order and we will refund you. We will make the refund using the payment method you used at the time of purchase.

We will refund you once we have received the product and confirmed that it is in the same condition as when it was sold.

Returned items must be in the same condition as when purchased, without additional wear or damage and must not be worn. We reserve the right to refuse a return or offer a partial refund if this condition is not met.

Please pack the items carefully to prevent any damage during transit.

Returns in Finland, the Baltics, Sweden, Denmark and Germany

We offer our customers a free 50-day return policy in Finland, the Baltics, Sweden, Denmark and Germany.

You can return your ordered items through a local postal outlet. Pack the items carefully and attach the address label on the parcel. You can leave the parcel at your nearest service point.

In-store returns

You can return your online order to our store in Helsinki.

Store address:
Fredrikinkatu 43
00120 Helsinki, Finland

Returns for the Rest of Europe and Worldwide

If you’re returning an item from outside of Finland, the Baltics, Sweden, Denmark or Germany, we offer a 50-day return policy. You are responsible for organizing and covering the costs of return shipping.

To begin the return process, notify us within 50 days of receiving your item. For our contact details, please visit our Contact us page.

Once you’ve informed us, please send your return to the address below:

FTA Vintage
Fredrikinkatu 43
00120 Helsinki
Finland

Need help?

Feel free to reach out if you have any questions or need assistance with your return.
For our contact details, please visit our Contact us page.